Tender submitted on time and contract awarded

Our client is a successful Integrated Facility Management (IFM) provider who has a number of blue-chip clients in London and operates in a range of contexts throughout the UK including legal, banking and stadium grounds.

As a result of pre-qualifying on a number of tenders and changes in the programmes, our client was faced with a number of tenders to prepare at the same time, which would have meant declining to participate in a number of bids.

We were asked to support their core team and take on a bid leadership and bid-writing role so they could reallocate their staff to focus on bid pricing and completing the commercial reviews required.

Our role involved getting up to speed with the key win issues, identifying the gaps and requirements to gain internal approvals and setting out a plan to meet the bid submission timetable.

We quickly integrated with the in-house team and after agreeing the overall solution and a process to manage any changes, as well as confirming the specific pricing needs, we used their bid library and adapted their methodology to meet the requirements of the tender we were assigned to.

Using our operational knowledge, we completed the tender requirements and also produced an innovative offer that was well received by both our own client and the group who had issued the tender.

This resulted in our client securing a national UK portfolio with a blue-chip customer that has since grown internationally.

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Submission of tender documents

Our client was undertaking a major M&A as well as bidding for a long-term service supply contract, with a total value of over £1bn.

At a key stage in the project a number of personnel wanted to leave, there was conflict in the team and senior leadership had lost faith in the direction the bid, and in particular the strategy the Bid Director was applying.

As a result of other work we have completed for our client, we were asked to take on the bid leadership and manage a team of technical experts who we seconded into the project to fill key gaps in knowledge and specialist aspects of the operations involved.

This ranged from expert input on environmental risks through to local development valuations, specialist MRO parts supply and IT integration. In terms of the tender production, we also provided bid leadership, bid writing, graphics and technical authoring.

We also convinced those who had considered leaving to remain, and were able to bring back key specialists who had left, but had been key to the bid.

In the very tight window of time that remained, we undertook a full analysis of the chance of success and aligned resources accordingly, and developed a clear theme for the solution.

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